Frequently Asked Questions

Everything you need to know about your next masterpiece

What is included in a standard diamond painting kit?

Each kit from All Diamond Painting includes a high-quality adhesive canvas, premium resin diamonds sorted by color, a diamond applicator tool, wax for grip, and a sorting tray.

How long does shipping take for my order?

Standard shipping typically takes 7-15 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.

What is the difference between Round and Square drills?

Round drills are generally easier for beginners and create a sparkly, cross-stitch look, while Square drills fit together perfectly for a full-coverage, mosaic-style finish with no gaps.

What happens if I run out of a specific diamond color?

Don't worry! We offer a 'Missing Diamond Protection.' If you run out of a certain color before finishing your piece, contact our support team and we will ship the replacements for free.

Can I return my kit if I change my mind?

Yes, we offer a 30-day return policy for unused and unopened kits. Please ensure the original packaging is intact to qualify for a full refund.

Are the canvases poured glue or double-sided tape?

We use high-tech poured glue for all our canvases to ensure the strongest bond and to prevent any rivers or wrinkles in the adhesive layer.